It is important to listen to your customers’ opinions and concerns. Good customer service will help you build trust, which will lead to repeat business and referrals. You can start by taking the time to listen to what customers have to say about your electrical service. After all, a satisfied customer is more likely to trust an electrical business with their business.
Word-of-mouth is the best advertising you can get. Research shows that six out of seven property owners would hire an electrician based on the reviews of their friends. Another way to make a good impression is to appear on government-approved electrical safety registers. These listings will put potential customers at ease.